Posts

Break the clutter

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as a consumer walks in to any large sized store , the 1st step is normally backed with some confusion ,as the consumers seeks direction , thus each good store starts with the store directory ,however this is one small step which eases the consumers . After reaching the destination the consumer is further confused about where to find the merchandise or the item that's one is looking for he /she is inundated with items on the shelves , the biggest indicator for help at this moment is the Staff ,that's the issue as ones experience of even finding a staff to help is tough . One thought that can help is maybe some self help touch kiosks that helps consumers to find location , based on "you are here " location indicator ,a lot of shopping decision are made or broken based on the clutter level of your store , and the ease with which one finds ones stuff ,try it , make life easier , and let the consumer find what is needed fast and help them check out faster , by reinven...

Getting your Shoppers to Go GA GA !

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Well getting your shoppers to GA GA is not very tough to think about but as usual its the execution that is the tough part , but its importance in the current recession times is high , customers itself are becoming scarce ! yes on a relative basis when compared to good old times , say 1 year back ! So here we go with our basic version of what we think can make a difference and generate the GA GA experience , as unlike other sunrise industries retail is a FACE 2 FACE business ( F2F ) , customer interactions is the key . Staff Engagement: being polite, genuinely caring and interested in helping, acknowledging and listening to the customer ( easy to say tough to deliver ! ) Going beyond the normal call of duty : patiently explaining and advising, checking stock, helping to find products, having product knowledge and providing unexpected product quality , it works , we have seen customers coming to stores asking for front end staff by names . Experience: exciting store design and atmos...

Retail Buzz

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latest and best on Indian retail , look no further : India can have over 300 new hypermalls by 2011: Neighbourhood stores go off the beaten track Gitanjali Gems acquires 70% stake in MobileNXT Indian People Purchasing Power Myth India Assumes Top Spot as Target for Retailers India: Reliance retail looking to acquire Henkel brands India offers greatest retail opportunities study shows Delivering better value ( Not an original post , complied from the web )

Nokia Ovi

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Mobile telecom penetration is rapidly growing and its not surprising that the mobile handset market is booming too , however both in the service provider and the handset space the competition intensity is just enormous . Nokia was a distinct leader in India in the handset space and must be still the same ,however there wud be a share dent in the share figures thanks to the Korean assault ( samsung ,lg ) and the business phone domination by ( blackberry ) plus the i phone disruptive thinking on the I phone , though this didn't go down well with the consumers ! The brand must be now contemplating a reinvention as the cut throat trade must be demanding its always bigger share of margins in already at razor thin levels market . So here comes a flood of Nokia own stores under the name of Nokia Ovi , which are supposed to sell services and also higher end models like their vertu brand .Its said ,that they have tried to copy the Apple route on go to market which has been su...

Indian retail -beyond traditional channels

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come to think of it when retail is discussed , ones mind directly connects to the brick and mortar part ,but there are other models that exist , one common channel is the e retail channel which we guess everyone knows , however how about the multi level marketing channels , the newly added micro finance channels reaching out to the rural consumers, and the good old home delivery of goods , isnt that interesting . Here goes our take of the multiple level marketing models , this channel is supposed to cut the advertising cost and cut the distribution cost by making the end consumers the channel itself ,we are in a state of confusion about the actual impact that say a brand like Amway , Modicare , Tupper ware has had on the life's of their agents , as it sounds at the start to be all easy ,its no easy business to be in like any other . The drop out rates are big , every now and then you get to hear about the husband and wife pair , etc who have made it big etc , but this looks ...

Indian retail Directory

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Here is the latest and the One and Only Indian Retail directory ! Department stores plus other categories :: http://www.pantaloon.com/ http://www.shoppersstop.com/ http://www.lifestylestores.com/ http://www.globus.in/ http://www.cafecoffeeday.com/ http://www.mywestside.com/ http://www.bombaydyeing.com/ http://www.primusretail.com/ http://www.piraymd.com/ http://www.mydollarstoreindia.com/ http://www.kewalkiran.com/ http://www.heritagefoods.co.in/ http://www.vishalmegamart.net/ http://www.emartindia.net/ http://www.cromaretail.com/ http://www.witcoindia.com/ Indian retail Information & services ::links http://www.retailyatra.com/ h ttp://www.indiaretailservices.com/ http://www.eindiaretail.blogspot.com/ http://www.rvgonline.com/ http://www.indianretailobservor.com/ http://www.indianretailangle.com/ Malls Directory of India http://www.megamalls.in/ Indian/MNC Apparel Brands http://www.levis.com/ http://www.maduragarments.com/ http://www.arvindmills.com/ h ttp://www.dinesh.com/ http:...

Best Of Indian Retail

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The great Indian retail meltdown: A KPMG study IKEA to shelve India retail plans, to continue sourcing Capital infusion TPG leads race for stake in Pantaloon India: Strategies for Consumer Goods Global meltdown and Indian retail Industry cries foul: Move to ban corporates in retail Return of big malls Humble barcodes live on to tell the story ( not an original post , compiled from the web !)