Sucess in Retail is in getting ur act right in a number of domains , the Pentagon & triangle Model of winning in retail captures the domains which needs to click , to suceed in retail :: Pentagon ( 5 sides ) :: Are all CUSTOMER ( external)facing Place ( Size /location /design ) Product ( Style & fashion mix /Intensity /Assortment angle ) Communication ( Positional /promotional angle ) Value :: ( the Price and Value Equation ) People ( Service /Climate /knowledge ) Triangle ( 3 sides ) , are all Internal to the Retail organisation , which will have a Big bearing on the Pentagonal sides System( IT ) Logistics ( When needed then Item there / the SCM piece ) partners ( Be the best in relations management ) The triangle sits inside the pentagon , sorry cant draw this( as in the picture shown) , best delivery on the triangle also has a great effect on the customer service angle ! Any retail organisation can be mapped on the Pentagon & triangle model ! for its success or non succ...
saw a couple of interesting sites on the eretail space , which have taken up the niche of catering to online servicing of new born needs , the thought behind this is that when you have a baby at home , commuting to places to get multiple brands and get best deals wud be an hassle for sure , this idea just fits in there . so go ahead check out these firms , fighting for the babies share on the net ! http://www.babyoye.com/ http://www.firstcry.com/ http://www.hushbabies.com/ http://www.babyproducts.co.in/ like mentioned in our earlier post the ecommerce market in india shud boom , thanks to huge increase in access( 3g, bwa , wired broadband, 2g ) , lack of time among consumers , more payment options etc , firms like the above are already drawing the lines around their niche markets in the ecommerce space , the early mover advantage would help , as usual this market in India is also multiple billion dollars !
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